Returns & Exchanges

At Vincero Collective, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. We offer a 365-day return window for all unused products in their original packaging to ensure you find the perfect piece for your collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Package Your Items

  Securely pack your items in their original presentation box and shipping carton, ensuring all protective films and tags are intact.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.